Here's a few thoughts on discretionary effort:
Maximize Employee Performance by Leveraging Discretionary Effort
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Some great links....
About Me
- JFL
- I'm a 44 year-old father of seven. My wife Laura and I have lived in the pacific northwest since 1992. I am the Leadership Training Manager for a call center outsourcer whose clients include T-Mobile, Qwest, Sony Playstation, Tivo, Capital One and Bare Escentuals. I have a BA in General Management and an MBA. I write on various topics for Suite 101 and have blogs focusing on Leadership and Organizational Development, Classic Rock and Homesteading. I am active in my church and play in an oldies/classic rock band. We are also currently working on a homestead in Montana.
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