Wednesday, September 3, 2008

Bad Leadership: How Not to Manage a Team (Part 1)

I actually heard this on the floor the other day. I walked past a supervisor's desk while she was doing a one-on-one with a new agent. She had two sheets of paper in front of her and was saying "These are my team's numbers with you and these are my team's numbers without you. You're dragging my whole team down." Wow! How do you think this new agent felt? Do you think this agent left that discussion wanting to do a better job? More than likely he left wanting to find a better job. I can't say that I blame him...

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